One Primero

One Primero is an enterprise technology company that designs, delivers, and supports technology with one team accountable for the result. Its CX platform work includes contact center, CRM, and conversational AI. Its technology delivery work includes application modernization, custom software, cloud infrastructure, and AI agents. Its managed services cover contact center, Salesforce, AI, and security operations. The company advises without vendor bias and has 20+ years of delivery experience. One Primero was formed from Condado and Tricension and is part of Primero Group. It serves education, manufacturing, retail, and more, headquartered in Kansas City with delivery across four regions.