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Bicycle Mechanic – Permanent – 14897

CLA Personnel
March 16, 2022
Ottawa, ON, Canada
Job Type


Bicycle Mechanic - Permanent - 14897

About the Opportunity

Our client thrives to be the very best retailer of electric bicycles and accessories in Canada. They are looking for a dynamic and mature individual who has a passion in being the very best in everything they do. If you are creative, energetic, and possess a  positive customer mindset - we want to hear from you!

Duties include but are not limited to:

Service Department

  • Assist in new bike builds, tune ups and repairs on customer bikes to ensure company expectation and safety standards are being met and exceeded
  • Participate in packing and shipping of online bike sales
  • Maintain a high degree of cleanliness and organization of the repair shop area
  • Update customer files in the POS system
  • Participates in offsite logistics
  • Follow proper safety practices and comply with health and safety regulations

Customer Service

  • Ensure all customer service standards are being met
  • Ability to explain required bike repair or tune up needs to customers
  • Work with customers to understand their concerns and accurately diagnose issue
  • Handle any customer concerns in a professional manner
  • Answer phone and assist customers when possible or direct customer to correct team member
  • Assist with customers on the salesfloor when sales staff are busy
  • Be familiar with the company’s POS and online system to complete sales, returns, exchanges and online sales
  • Help maintain a positive work environment
  • Your ability to adapt to various situations, environment, challenges, job duties and work schedules will be crucial to your success

About You

The successful candidate will have the following:

  • One year minimum experience in bike repair and assembly
  • Team player and exceptional communication and interpersonal skills
  • Ability to work in a fast-paced setting
  • Strong multi-tasking skills
  • Great time management
  • Ability to work independently
  • English language (written and verbal) required
  • French language considered a plus

About the Job

  • Salary $16.00 to $20.00 per hour based on experience
  • Full or part-time
  • Uniform (Top) provided

How to Apply

Please apply by clicking the “Apply Now” button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to If you are already registered with us, please contact your Senior Recruiter. Please quote job 14897.

Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.

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